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Flow Credit Control
About Us
Hello, I’m Claire, founder of Flow Credit Control. I live in Yorkshire and have been working in credit control at senior level for almost 30 years, including over 15 years within the brewing industry.
My approach to credit control is a little different. I focus on building strong relationships with both your customers and your team, while working seamlessly under your brand. To your clients, I appear as part of your business, ensuring a consistent, professional experience.
Over the years, I’ve built a proven track record of minimising and avoiding bad debt, recovering older and more stubborn balances, and managing more sensitive debts with a professional yet empathetic approach. I also help SMEs put the right processes and procedures in place to keep cash flowing smoothly in the long term.
Flow Credit Control works primarily with small to medium-sized businesses, bringing big-business experience to support growing companies. Whether you need ongoing support or help tackling a backlog, I’d love to have a chat about how I can improve your credit control function.
How It Works
Flow Credit Control is not an external debt collection service. Instead, I bring my credit control experience directly into your business, working under your brand and as part of your team. I place a strong emphasis on building close relationships with your staff, particularly your sales team. Sales and credit control go hand in hand, and I believe that when those relationships are strong, your business runs more smoothly and your customers get the best experience.
The setup is simple:
- You provide me with an email address in your company name (e.g. creditcontrol@yourcompany.co.uk)
- You grant me access to your accounts package
That’s it. I work remotely, fully integrated with your systems and team.
After an initial consultation, we’ll agree on the level of support that’s right for you. For some businesses, that might be half a day a week; for others, a full day, or even every other week. Everything is tailored to your needs, giving you the benefit of professional credit control without the overhead of a full-time hire.